Privacy Policy | BYDON

Welcome to BYDON. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bydon.in/. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

   We collect various types of information to provide and improve our services:

   • Personal Information: Name, email address, phone number, date of birth, gender, and other details provided during registration.
   • Medical Information: Appointment history, selected doctor or clinic, and medical concerns (if provided).
   • Payment Information: If you make payments through our platform, we collect billing details (processed securely by third-party payment gateways).
   • Technical Information: IP address, browser type, device details, and usage data collected via cookies and similar technologies.
2. How We Use Your Information

   We use your information to:

   • Facilitate doctor and clinic appointments.
   • Manage user accounts (patients, doctors, and clinics).
   • Provide customer support and respond to inquiries.
   • Send appointment reminders and notifications.
   • Improve website functionality and user experience.
   • Comply with legal obligations and prevent fraud.
3. Information Sharing and Disclosure

   We do not sell or rent your personal information. However, we may share your data in the following cases:

   • With Doctors and Clinics: To facilitate appointment bookings and medical consultations.
   • With Service Providers: Third-party vendors who assist in operations like payment processing and analytics.
   • Legal Compliance: When required by law, regulation, or to protect rights and security.
4. Data Security

   We implement industry-standard security measures to protect your personal data. However, no online platform is 100% secure. We encourage users to take precautions in protecting their accounts.

5. Your Rights and Choices

   You have the right to:

   • Access, correct, or delete your personal information.
   • Opt-out of marketing communications.
   • Restrict processing of your data in certain situations.
   • Withdraw consent where applicable.
6. Cookies and Tracking Technologies

   We use cookies to enhance user experience, analyse website performance, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

   Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

8. Changes to This Policy

   We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: admin@bydon.in
Phone: +91 70868 42244
Address: Guwahati, Assam