B Y D O N

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a comprehensive healthcare platform designed to connect patients with trusted doctors, clinics, and diagnostic services. Whether you need an appointment, teleconsultation, or access to medical records, BYDON makes healthcare more accessible and efficient. Simplify your health journey today with the BYDON app, your all-in-one healthcare solution.

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Terms and Conditions | BYDON Healthcare

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Terms and Conditions - USER

Welcome to BYDON Healthcare. Please read these Terms and Conditions carefully before using our mobile application or services. By registering or using the app, you agree to be bound by these Terms.

  1. Acceptance of Terms

By accessing or using BYDON, you agree to be legally bound by these Terms, our Privacy Policy, and any applicable laws. If you do not agree, please do not use our services.

  1. Services Offered

BYDON provides the following:

  • Online doctor appointments
  • Video consultations (telemedicine)
  • Veterinary care
  • Home and eldercare bookings
  • Blood donor search
  • Digital Health memberships and discounts on lab tests
  1. User Eligibility

You must be at least 18 years old to use the app independently. For minors, a parent/guardian must supervise the use.

  1. Account Registration
  • You must provide accurate and complete information.
  • You are responsible for maintaining the confidentiality of your account and OTPs.
  • BYDON is not liable for any unauthorized use of your account.
  1. Appointment and Consultation
  • Appointments are scheduled based on doctor/hospital availability.
  • Consultation fees must be paid via supported payment gateways (e.g., Razorpay).
  • Cancellation and rescheduling are subject to hospital policies.
  1. Membership and Payments
  • Paid memberships provide benefits such as discounted lab tests.
  • Memberships are non-transferable and non-refundable unless stated otherwise.
  • All payments are processed securely via third-party gateways.
  1. User Responsibilities
  • Do not misuse the platform or provide false information.
  • Respect doctors, hospitals, and service providers.
  • Use the video consultation feature for genuine medical needs only.
  1. Third-party Services

BYDON integrates with third-party labs, hospitals, and eldercare providers. BYDON is not responsible for services rendered by third parties.

  1. Privacy

We collect and use your personal data in accordance with our Privacy Policy. Your health information is handled with strict confidentiality and security.

  1. Limitation of Liability

BYDON is not liable for:

  • Any medical outcomes from consultations
  • Delay or failure in appointment services
  • Any loss due to technical errors or downtime
  1. Termination

We may suspend or terminate your access if you violate these Terms or misuse the app.

  1. Modifications

We may update these Terms at any time. Continued use of the app after changes constitutes acceptance of the revised Terms.

  1. Contact Us

For any questions or complaints, please contact us at:

  • Email: support@bydon.in
  • Phone: 7086842244
  • Address: Guwahati, Assam

Terms and Conditions - Hospitals and Doctors Onboarding

Welcome to BYDON Healthcare. Please read these Terms and Conditions carefully before using our mobile application or services. By registering or using the app, you agree to be bound by these Terms.

  1. Acceptance of Terms
    By accessing or using BYDON, you agree to be legally bound by these Terms, our Privacy Policy, and any applicable laws. If you do not agree, please do not use our services.
  1. Services Offered
    BYDON provides the following:
    1. Online doctor appointments
    2. Video consultations (telemedicine)
    3. Veterinary care
    4. Home and eldercare bookings
    5. Blood donor search
    6. Digital Health memberships and discounts on lab tests
  1. User Eligibility
    You must be at least 18 years old to use the app independently. For minors, a parent/guardian must supervise the use.
  1. Account Registration
    1. You must provide accurate and complete information.
    2. You are responsible for maintaining the confidentiality of your account and OTPs.
    3. BYDON is not liable for any unauthorized use of your account.
  1. Appointment and Consultation
    1. Appointments are scheduled based on doctor/hospital availability.
    2. Consultation fees must be paid via supported payment gateways (e.g., Razorpay).
    3. Cancellation and rescheduling are subject to hospital policies.
  1. Membership and Payments
    1. Paid memberships provide benefits such as discounted lab tests.
    2. Memberships are non-transferable and non-refundable unless stated otherwise.
    3. All payments are processed securely via third-party gateways.
  1. User Responsibilities
    1. Do not misuse the platform or provide false information.
    2. Respect doctors, hospitals, and service providers.
    3. Use the video consultation feature for genuine medical needs only.
  1. Third-party Services
    BYDON integrates with third-party labs, hospitals, and eldercare providers. BYDON is not responsible for services rendered by third parties.
  1. Privacy
    We collect and use your personal data in accordance with our Privacy Policy. Your health information is handled with strict confidentiality and security.
  1. Limitation of Liability
    BYDON is not liable for:
    1. Any medical outcomes from consultations
    2. Delay or failure in appointment services
    3. Any loss due to technical errors or downtime
  1. Termination
    We may suspend or terminate your access if you violate these Terms or misuse the app.
  1. Modifications
    We may update these Terms at any time. Continued use of the app after changes constitutes acceptance of the revised Terms.
  1. Contact Us
    For any questions or complaints, please contact us at:
    1. Email: support@bydon.in
    2. Phone: 7086842244
    3. Address: Guwahati, Assam